Order Cancellation Policy at Bulldog
At Bulldog, we strive to provide our customers with the best service possible, ensuring a smooth and satisfying shopping experience. We understand that sometimes circumstances change, and you may need to cancel an order. To accommodate such situations, we have outlined our order cancellation policy below. Please read carefully to understand the conditions and any applicable fees.
Cancellation Conditions
- Eligibility for Cancellation:
- An order can only be canceled if it has not yet been shipped. This means that if a tracking number has not been created for your order, you are eligible to request a cancellation.
- Orders Already Shipped:
- Unfortunately, once an order has left our facility and a tracking number has been generated, we are unable to process a cancellation. At this stage, the order is in transit, and there is nothing we can do.
Cancellation Fee
- 15% Cancellation Fee:
- For orders that are eligible for cancellation (i.e., those that have not yet been shipped), a 15% cancellation fee will be applied. This fee covers the processing costs associated with handling the order and the subsequent cancellation.
How to Cancel an Order
If you wish to cancel an eligible order, please follow these steps:
- Contact Customer Support:
- Reach out to our customer support team as soon as possible. You can contact us through the contact form on our website or by emailing us directly.
- Provide Order Details:
- When contacting customer support, please provide your order number and any other relevant details to expedite the cancellation process.
- Confirmation of Cancellation:
- Once your cancellation request is processed, you will receive a confirmation email. This email will detail the cancellation and any applicable fees.
Additional Information
- We encourage customers to review their orders carefully before finalizing the purchase to minimize the need for cancellations.
- For any questions or concerns regarding our cancellation policy, please do not hesitate to contact our support team.
Contact Us
For further assistance, please visit our website at www.bulldognutrition.com or reach out to our customer support team.
Sep 7, 2025